Troubleshooting Tips for Applying Store Credit

Steps to Apply Store Credit

1. Ensure You Are Logged In
   • Store credit can only be applied when you are logged into your account. Make sure you are signed in before proceeding to checkout.
2. Check Your Store Credit Balance
   • Verify that you have sufficient store credit available for the transaction. You can check your balance in your account's Dashboard under Store Credit. For your convenience, here’s the direct link: https://thedetoxnow.com/my-account/store-credit/.
3. Make sure you have items in your cart or add Items to Your Cart
   • Begin by adding the items you wish to purchase to your shopping cart.
   • Once all items are selected, proceed to checkout by clicking the "PROCEED TO CHECKOUT" button.
     
4. Navigate to the Shipping Method
   
1. On the checkout page, scroll down to the Shipping Method section.
   
2. Below this section, you will see a red text prompt: "Apply store credit discounts?"
   
5. Apply Store Credit
   
1. Click the red text prompt. A field will appear where you can enter the amount of store credit you wish to apply.
   
2. Enter your desired amount and click the green "Apply" button.
   
6. Complete Your Purchase
   
1. The total amount of your order will automatically adjust based on the applied store credit.
   
2. If your store credit does not cover the full order amount, you will need to pay the remaining balance using another payment method.
   
3. Proceed with the remaining checkout steps to finalize your purchase.
   

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Additional Tips for a Smooth Checkout